Monday, February 17, 2014

Google and Privacy Concerns?


Google
            Google offers many different types of products to users that are mostly free.  These products include Gmail, Google Search, Google Maps, Google Analytics, Google Chrome, YouTube and Android. With all of these services available, Google is collecting information from each of these services about their users.  Through the years, Google has had many changes in privacy laws and is always in the news for their latest privacy updates. Clemons, 2012, says  “The company’s new privacy policy goes beyond anything the world has seen before, in which Google asserts the right to combine all the information it can obtain from any sources, including those never authorized by the provider, like the sender of email to a Gmail account. Additionally, a litany of misdeeds, some small, some creepy, and some bordering on indictable felonies, has come to light. Somehow, the combination of no adult supervision, unlimited access to private information, and a sequence of questionable behavior causes me to wonder if Google's present governance model may simply be unacceptable.” Google is constantly in the news and being criticized over privacy concerns for their users.   

Google Purchasing Nest
            The latest Google privacy concerns are around Google purchasing Nest, a home gadget company.  Nest is a home automation company that designs and manufactures programmable thermostats and smoke detectors. With Google purchasing Nest, users are concerned about giving Google access inside their homes. “The Nest thermostat, for example, has a motion sensor which activates the screen and changes temperature settings when it registers a body walk past. Some are worried about what Google could potentially do with that and other information stored by Nest products,” (Schuster, 2014).  Nest has a wealth of user data gathered from those who already own and use its devices. “Considering how much Google values contextual clues from its apps in order to improve its services, it would be surprising if Google wasn't tempted to tap into that information for use with its other products,” (Schuster, 2014).  Like other Google products, Nest would probably have an opt out of settings rather than an opt in program.
I can understand why people would be concerned with Google purchasing Nest, but consumers do not have to purchase and use Nest.  People that already have Nest installed in their houses are probably aware that they are collecting data about their home and usage of their products.

Gmail and Google +
            One Google program I use everyday is Gmail and Gchat.  Recently, Google has been in the news with concerns over privacy through Gmail. Google made a profile on Google + for all their existing Gmail users.  Through Google +, Gmail addresses are available to all
Google + users.  Which means, anybody can send a message to another Google + user without having to be in their Google Circle. A user can change their settings to allow their email address to be private, but it is up to the user to opt out.  This concerned a lot of Gmail users about their email being available to anybody.  Google experienced problems with their first social networking site Google Buzz and they eventually had to shut it down due to privacy concerns.  With Google +, just like other social media networks, it is up to the user to manage their own privacy settings.



Privacy vs. Convenience
            I personally use a lot of Google products everyday.  I do not own a Google Android phone or tablet, but I use Gmail, Google Maps and Google calendar.  I know some of my coworkers refuse to have any Google accounts because of the privacy concerns.  After conducting research this week, I believe the convenience of Google products outweighs my privacy concerns.  I believe there are privacy issues and concerns when you have a cell phone or use the internet, and if you want to use those services, it is up to you to protect your information.  To me, the benefits of using free Google products outweigh my privacy concerns.
There are ways to protect your information while using Google products.  “The search giant offers a couple of options on what information is associated with any given Google account. You can get an overview of all the data Google associates with your account by looking at the ‘Dashboard’ option on your main Google account page. Apart from the Dashboard, users can turn off the setting that allows Google to record their search history. This record logs all your search history and the results that you’ve clicked on from those queries,” (Kang, 2012).
            Kelly, 2014, writes how email is not personal information and says that the telephone book was more intrusive since it lists people’s names, phone numbers and addresses. She mentions that in order to not be in the phone book, a person had to pay a fee to not have their information listed. “Even if you believe that we’ve become a more stalky society, or that automated messaging means there’s more hassle in having your email out there than in having your phone number listed, fear of email dissemination misses the mark. But a lot of the griping about Google’s change relies on an outdated way of thinking about email as a communication tool.” Email is a pervasive part of our daily lives and we offer our email to anybody who asks for it.  It’s not really that private when you give your email to friends, potential employers, marketers and stores.  An email address is required to use a lot of products. “To use nearly any online feature, one needs a valid, working email address. We don’t necessarily want to provide the address, but to function in the digital community, we must. Our email addresses, therefore, are on hundreds, if not thousands of lists. And every day, bundles containing thousands of those email addresses are sold from one corporation to another,” (Kelly, 2014).
            The only way to keep Google from collecting data is to not use any Google products, which can be difficult if you use the internet.  Google’s Android is the most used mobile operating system and in order for it to truly be a smart phone, users have to use Google services.  I believe it is important for users to know what information Google is collecting and it is important they are proactive in updating their privacy settings. The only way to protect yourself is to understand the products you are using and keep your settings up to date.

References
Clemons, E. (2012). “’Say it aint so, joe, again and again and again…’: A legacy of continued bad behavior at google. Retrieved from http://www.huffingtonpost.com/eric-k-clemons/google-privacy-case_b_1522874.html

“Google links its email service to social network, raises privacy concerns.” (2014). Retrieved from http://rt.com/news/google-new-feature-privacy-418/

Kang, C. (2012). “Google privacy policy: Who will be affected and how you can choose what information gets shared.” Retrieved from http://www.washingtonpost.com/business/economy/google-privacy-policy-who-will-be-affected-and-how-you-can-choose-what-information-gets-shared/2012/01/26/gIQA69fNVQ_story.html

Kelly, H. (2014). “Your email address isn’t personal information. Get over it.” Retrieved from http://www.newrepublic.com/article/116211/gmail-feature-raises-privacy-concerns-about-email

Schuster, M. (2014). “Google’s nest buyout raises privacy concerns.” Retrieved from http://www.usatoday.com/story/tech/2014/01/16/google-acquires-nest-privacy/4518317/

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